FAQs

Below is a list of popular questions. If you haven't found the answer to your question please pop me a message.



WRONG SIZE ?

Please make sure you measure your child's foot ahead of time as there are no refund or exchanges on Mocs. If you have any questions please message me first before you complete your purchase 

COLOR?

Colors may appear different once received. I do my best to make sure the picture reflects the true color of the item however due to differences from monitor to monitor color may be slightly different than expected.



ARE MOCS MADE TO WEAR OUTSIDE?

Our Mocs are made of durable soft genuine leather and are great for outside wear. In order to keep your Mocs looking their best wear them in dry conditions only.



HOW DO I CLEAN MY MOCS ?

Use a damp cloth and wipe clean. For leather that is very soiled use a mild soapy water solution. Dampen cloth and wipe until clean. Dry with a soft cloth. (Lighter colored mocs may become stained over time and regular wear) 

If Inside of Leather become wet soak up the excess water. Fill Item with paper towel. Mocs may become stiff however they should go back to being soft after regular wear. 



LACES CAME OUT, HOW DO I GET THEM IN ?

If laces come out they can easily be put back in with a bobby pin. Insert bobby pin through both holes. Thread the loop end of the bobby pink with the lace (like a needle) and pull through. 



WHAT AGES ARE YOUR HEADBANDS FOR?

Our headbands are extremely soft and stretchy and are suitable from preemie right up to adult 



DO YOUR CLIPS STAY IN FINE HAIR?

Our clips feature a silicone grip strip that keep them in the finest and thickest of hair. 


CAN I CREATED CUSTOM BOW PACKAGES?

bow packages can not be custom made. Packages listed are the only ones available. 

 

DO YOU OFFER WHOLESALE ?

please message to inquire about wholesale.